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Event Setup
2 - 12 months from event

Auction & Guest Management
1 week - 2 months from event

Credit Card Readers
Edit Bidder at Check-In

Event Night Check-In

Use this guide to learn how to run check-in on event night.

Event Night Check-In
Event Central > Butler

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  1. Search by last name (first 3 letters recommended)

  2. Edit guest if CC Not on File

  3. Swipe card > enter ZIP > Complete

  4. Click Check Bidder In? if info is already complete​​

Check In Guest or Bidders

Tip: Check in staff or volunteers first to confirm welcome texts, table assignments, and links are working correctly.

Have you purchased card readers for your event?
If not, click
here to purchase today.
We recommend 1 card reader per 100 guests.

Edit Bidder at Check-In
Event Central > Butler

  1. Search by last name
    Tip: First 3 letters recommended

  2. Select the blue Edit (pencil) icon

  3. Update the Bidder Number using the next number at your station

  4. Enter the guest’s first name, last name, mobile number, and email

  5. Swipe the credit card, enter the ZIP code, and select Complete

Can't Find a Guest on Event Night
Edit Bidder Info or Add Bidder Number
Add Bid Numbers at Check-In

Add Bid Numbers at Check-In
Event Central > Butler

After selecting the edit (pencil) icon, update the bidder number to the next number at your station.

Add Bid Number at Check-In

If you’re assigning bid numbers during check-in, keep a stack of bid cards at each station.

 

For example, for 300 guests, we recommend at least 4 check-in stations — each with:

  • A laptop

  • A card reader

  • A stack of bid cards


This helps keep lines moving and avoids bottlenecks.

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201
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Note: HelloFund is not responsible for incorrect bidder numbers entered at check-in. If this may be challenging for your team, we recommend pre-assigning bidder numbers.

Cant find a Bidder at Check-In

Ask which company or table host they’re with.

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For example, if the company name is First National Bank, enter National in the search field. You’ll see placeholder names like Guest of First National 10.

Click the blue Edit (pencil) icon to update the guest.

Can't Find a Guest on Event Night
Edit Bidder Info or Add Bidder Number
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