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Event Success Guide

Event Setup
2 - 12 months from event

Auction & Guest Management
1 week - 2 months from event

Fair Market Value
Discount Code
Custom Questions

Add Tickets and Sponsorships

Add Tickets, Sponsorships, and Underwriting levels before marketing your event landing page.

How to Add/Edit Tickets and Sponsorships

  • Go to Event Admin

  • Select Event Tickets

  • Click Modify Tickets

Add Individual Ticket

Event Tickets > Modify Tickets > + Add Individual Ticket
 

Use this section to create individual ticket options for your event, including Gala tickets, Tables, Golfers, and Foursomes.

  1. Enter the Ticket Name

    • Example: Individual Ticket

  2. Enter the Price

    • Example: $100

  3. Enter the Fair Market Value (FMV)

    • Required for tax and receipt purposes

  4. Set Tickets per Purchase

    • Example: 1

    • This is typically 1 ticket per purchase

    • If the ticket is a Couples Ticket, enter 2

  5. Set the Maximum Number of Tickets per Purchase

    • Example: If selling tables of 8, we recommend setting this to 7

  6. Apply Discount Codes (if applicable)

  7. Add Custom Questions (optional)

Fair Market Value

Use HelloFund's Fair Market Value Calculator to determine the estimated cost per ticket for your event. 

 

Once determined, go to Event Tickets > Modify Tickets> Select Ticket, Sponsorship or Underwriting Level / Name and enter cost per ticket or sponsorship into the appropriate Fair Market Value field.

Fair Market Value Calculator Example

Discount Codes

​​Use discount codes to offer reduced or complimentary tickets during checkout.

To Create a Discount Code
Event Tickets > Modify Tickets > Select Ticket or Sponsorship Name

  1. Select the blue + Discount Code button

  2. Enter the Discount Code Name

  3. Enter the Discount Price you want the purchaser to pay

    • If the ticket should be free, enter 0 as the discount price

Discount Code

Custom Questions

Use Custom Questions to collect details like meal choices, trivia team names, or t-shirt sizes.

To Create a Custom Question
Event Tickets > Modify Tickets > Select Ticket, Sponsorship or Underwriting Level / Name

  1. Select Add Question

  2. Enter the Question Text

  3. Set Is Active? to Yes to make the question live

  4. Select the Response Type:

    • Drop Down — for meal choices or t-shirt sizes

    • Text — for team names (e.g., trivia or golf teams)

  5. Choose where the response should appear:

    • Show on Ticket — use for team or group names

    • Show on Guest Record — use for individual responses like meal choices

Custom Question
Sponsorship Levels

Add Sponsor Levels

Event Tickets > Modify Tickets > + Add Sponsor Level
 

Use this section to create sponsorship levels such as Presenting, Gold, and more.

  1. Enter the Sponsor Level Name

    • Example: Presenting Sponsor

  2. Enter the Price

    • Example: $10,000

  3. Enter the Fair Market Value (FMV)

    • Recommended for tax and receipt purposes

  4. Set Tickets per Purchase

    • Example: 10

    • Typically 10 tickets when a table is included in the sponsorship

  5. Set the Quantity Available

    • Example: 1​

    • This is typically set to 1 to avoid overselling tickets

  6. Apply Discount Codes (if applicable)

  7. Add Custom Questions (optional)

Sponsorship Levels
Underwriting

Add Underwriting

Event Tickets > Modify Tickets > + Add Underwriting
 

Use this section to create underwriting opportunities for your event. Underwriting levels are typically used to cover specific event expenses (e.g., Bar Sponsor, Entertainment Sponsor, AV Sponsor, Auctioneer, Technology)

  1. Enter Underwriting Name

    • Example: Technology Underwriter

  2. Enter the Price

    • Example: $10,000

  3. Enter the Fair Market Value (FMV)

    • Recommended for tax and receipt purposes

  4. Set the Quantity Available

    • Example: 1​

    • This is typically set to 1 for each underwriter

  5. Discount Codes aren't available on Underwriting

  6. Add Custom Questions (optional)

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