Online payment and donation systems can be complicated, but here at HelloFund we’re dedicated to making sure the process is as smoothly and efficiently as possible!
We highly suggest running a $5 test donation through your fundraising page (this can be a good opportunity to test the refund option too!). Don’t worry, we’ll walk you through it.
To test through HelloFund pages:
First, navigate to the page you wish to test transactions for (ex. app.hellofunddev22.wpengine.com/customurl)
Click Donate at top of the page
Select $5 or enter in custom amount (we now require a $5 minimum for security reasons)
Fill out the required information and hit Donate to complete
Check your email for a confirmation message
Navigate to the “manage” section of your page
Go to the “transactions” tab
Your donation should appear under this section
If you have any questions or issues, contact your HelloFund Client Success Manager.