How to Bid Guide with HelloFund's Virtual Auction


While HelloFund’s Virtual Auction is super simple to use, we wanted to create a step-by-step guide for you to share with your Bidders and Donors leading up to your event.


To bid at Your Event Name, click on the following link: https://keyword.hellofund.io



Insert Email or Phone Number





Now you’re ready to start bidding on the wonderful items!

To bid on an auction package, click Bid/Info and select Fast Bid or Bid/Set Max



Once a selection is made, you will receive a message to confirm that you want to make that bid.


LIVE STREAM



If there is a Live Stream component to your event, you will want to direct your Bidders to click on the Live button in the Top Bar





BID LIVE

Once the Live Auction begins, you will want to direct your Bidders to click on the Green Bid Live button







LIVE STREAM ON DESKTOP

Once a Bidder clicks on Bid Live, they can bid on the current Live Auction package as well as move the Live Stream video within the desktop. If using a mobile device, the live stream will appear in the top 1/3 of their phone.


SCREENSHOTS ON BIDDERS MOBILE DEVICE








When the Auctioneer starts the Fund A Need/Paddles Up, the Bidder will click on the Donate button to select the current level being discussed.




PAY FOR PURCHASES AND DONATIONS

Once the auction is complete, Bidder will hit Pay/Shopping Cart to review items and donations to complete their purchase


Desktop View


Mobile Device View



























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