Challenge
Goodwill's previous provider made it hard to match individual donations to the corresponding payment records, which slowed reconciliation and reporting. With event timelines tight, the team also needed an easy way to load their auction items and guest list without days of data entry.
Solution
HelloFund provided a fast, reliable setup that kept staff focused on fundraising—not spreadsheets.
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Clean reconciliation: Transaction‑level exports with consistent IDs to tie each donation to its payment.
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Spreadsheet‑friendly onboarding: The team simply added Auction Items and Guest List to a shared spreadsheet; the HelloFund team imported it on the backend—no CSV wrangling required.
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Custom reports: HelloFund produced tailored report outputs to fit the organization’s downstream systems. The only input needed was a report template or field list from Raiser's Edge.
Why did Goodwill choose HelloFund?
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Fast, low‑friction setup that doesn’t bottleneck staff.
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Spreadsheet import for auctions and guest lists, handled by HelloFund.
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Reporting that fits organizations system needs. In this case, the Data Integration Tool with Raiser's Edge.
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Mobile‑first donor experience to maximize participation.
